// common questions

FAQ

Short, honest answers to what people usually ask before getting started. If yours isn’t here, get in touch and we’ll answer it.

How much does it cost?

It depends on what you automate. Most projects start with an analysis: a fixed piece of work that tells you which processes cost you the most time and what each fix involves. From there you pick what to build, so you only pay for the automations you want. Ongoing support is a monthly retainer. Tell us what your week looks like and we’ll give you a straight number.

Do I need an IT team?

No. Most of our clients don’t have one. We look at how you work, build the missing pieces, and hand you something that runs on its own. If you do have developers, we can do just the planning and let them build.

How long does it take?

A single, well-scoped automation is usually live in a few days to a couple of weeks. Bigger jobs get broken into pieces and shipped one at a time, so you see something working early instead of waiting months. The main delays are never the code, they’re unclear processes and messy data, which the analysis step sorts out first.

What should we automate first?

The work that eats the most time and repeats the same way: data typed into two systems, the email you send every Monday, the report you rebuild by hand each month. The analysis step ranks them so you start where it pays off fastest.

Do you use AI for everything?

No. We use AI when it genuinely helps and a plain rule when it doesn’t. An AI call is expensive and burns far more energy than a simple script, so if a rule does the same job cheaper we’ll tell you, even if it means selling you less.

What happens after it’s built?

It’s yours to keep. If you want us to stay on, the retainer covers fixes, tweaks, and new automations as your business changes. Most clients start with one automation and add more over time. No lock-in.